I recently contacted ICS Tile & Grout Services for their help in enhancing the look of some tile work in our (new to us) home. Over the years, certain sections of the grout had become discolored and we wanted the situation corrected. The problem was isolated to the floor in our casita and a guest bathroom counter. We were considering replacing both the flooring and counter-top - major project.
Two days after I called ICS Tile and Grout, Mike came to our home to provide a free estimate. He quickly assessed the situation and recommended "staining the grout" versus an expensive tile replacement job. Mike showed me a variety of stains that could work with our tile color and design. We agreed upon his price, the stain color and scheduled the work to be done about a week later.
Mike arrived on time and spent several hours carefully staining by hand, every inch of grout. He moved furniture and replaced it when finished with an area. The tile grout now looks new/great. We are happy customers as a result of fairly priced, quality work.
Our experience with this gentleman/company has been very positive.